Get in Touch
We’d love to hear from you — every message matters to us.
💬 We typically reply within 2 hours during business hours
Hi, we’re TRESORS
Every bag we curate is hand-picked with care. We’re a small team passionate about authentic luxury, and we’re here to help you find the perfect piece.
Whether it’s a question about a specific bag, sizing, authenticity, or just a chat — drop us a message. We read every single one.
Frequently Asked Questions
How do I know the bags are authentic? +
Every piece is carefully authenticated by our team before listing. We provide detailed photos and are happy to share additional images or certificates upon request.
What are your shipping options? +
We offer worldwide shipping with tracking. Delivery typically takes 5-10 business days depending on your location. Express shipping is available upon request.
Can I see more photos of a specific bag? +
Absolutely! Just send us a message on WhatsApp or Instagram with the bag name, and we’ll send you detailed photos and a short video within minutes.
Do you accept returns? +
Yes, we accept returns within 7 days of delivery if the item is in its original condition. Please contact us first so we can guide you through the process.
“The team was so responsive on WhatsApp. They sent me extra photos and even a video of the bag. Felt like shopping with a friend!”
“I was skeptical about buying luxury online, but TRESORS made it so easy. The bag arrived exactly as described. Highly recommend!”
“Super fast replies on Instagram DM. They helped me choose between two bags and I couldn’t be happier with my decision.”